Privacy Policy

1. Company Information

This Privacy Policy is provided by qingdaofashengyuan (showerheadhub), located at 28rd, Shandong Province of China. You can contact us at:

• Email: lindajing@showerheadhub.com
• Phone: +8613210253503
• Address: 28rd, Shandong Province of China

2. Information We Collect

2.1 Information You Provide

When you use our contact form or inquiry services, we collect:

• Personal Information: Name, email address, phone number
• Business Information: Company name (optional)
• Communication: Your messages and requirements

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent, click patterns
• Tracking Data: Information collected through tracking pixels for analytics

3. How We Use Your Information

We use your personal information for the following purposes:

• Business Communication: Responding to inquiries and providing product information
• Customer Service: Processing orders and providing support
• Marketing: Sending promotional materials (with your consent)
• Analytics: Improving our website and services
• Legal Compliance: Meeting regulatory requirements

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process your data based on:

• Consent: When you voluntarily submit information through our forms
• Legitimate Interest: For business communications and website analytics
• Contract Performance: To fulfill product inquiries and orders

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party analytics and tracking services
• Business Partners: Authorized distributors and suppliers
• Legal Requirements: When required by law or legal process
• Business Transfers: In case of merger, acquisition, or sale

We do not sell your personal information to third parties.

6. International Data Transfers

Your information may be transferred to and processed in countries outside your residence, including China where our company is located. We ensure appropriate safeguards are in place to protect your data during international transfers.

7. Your Rights

Depending on your location, you may have the following rights:

7.1 GDPR Rights (EU Users)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interest
• Restriction: Limit how we process your data

7.2 CCPA Rights (California Users)

• Know: What personal information we collect and how it's used
• Delete: Request deletion of your personal information
• Opt-Out: Opt-out of the sale of personal information
• Non-Discrimination: Equal service regardless of privacy choices

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically:

• Contact Form Data: 3 years from last contact
• Analytics Data: 26 months (Google Analytics standard)
• Marketing Data: Until you unsubscribe or object

10. Cookies and Tracking Technologies

Our website uses tracking pixels and similar technologies to collect usage information and improve our services. These technologies may collect information about your browsing behavior and preferences.

11. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Supervisory Authority

If you are located in the European Union and believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.